Khela VIP believes entertainment is only truly enjoyable when it's experienced responsibly. Following our responsible gaming guidelines will help keep your gaming experience positive and in control.
We have put effective measures in place to make sure gaming on our platform never becomes a problem.
You can set your own daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately and can only be increased after a 24-hour waiting period.
When you feel like you need a break, you can take a cooling-off period of anywhere from 24 hours to 30 days. During this time, you won't be able to log in or place any bets.
If you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. During this period, your account will be completely inactive.
You can set a maximum time limit for each gaming session. Once the time is up, the platform will automatically prompt you to take a break.
Decide in advance the maximum amount in BDT you are willing to lose within a given period. You will be alerted as soon as you reach that limit.
Khela VIP follows a strict age verification process at registration. Ensuring that no one under 18 can access the platform is our highest priority.
Responsible gaming means gambling or betting in a way where entertainment is the primary purpose and any financial or emotional risk is kept under control. Khela VIP always reminds its players — online gaming is a form of entertainment, not a source of income.
The core principle of responsible gaming is playing within your means. Only bet what you can afford to lose without it affecting your daily life. Every member of Khela VIP is encouraged to follow this principle. We want every player to enjoy our platform happily and healthily over the long term.
Many people in Bangladesh start playing online games purely for fun. But without knowing or respecting the right limits, it can quickly become a problem. Khela VIP wants to make sure you never fall into that trap — which is why our platform offers a range of practical tools and resources to help you play responsibly.
Problem gambling doesn't happen overnight. It develops gradually and can often go unnoticed. Khela VIP encourages you to stay aware of the signs below. If two or more of them apply to you, consider reaching out for help.
Answer the following questions honestly. This is not a formal test, but it can help you reflect on your own gaming habits.
Have you ever spent more than your planned budget and regretted it afterward?
Do you find it difficult to quit gaming or take a break?
Have people close to you expressed concern about your gaming habits?
Have you delayed paying bills or essential expenses in order to fund gaming?
Are you feeling tired or unfocused because you've been gaming late at night or during work hours?
Do you tend to keep betting after a loss out of frustration or anger?
Khela VIP offers a range of effective tools to help you stay in control of your gaming. These tools are entirely personal, and you can access them anytime from your Account Settings.
Set your daily, weekly, or monthly deposit amount. Reducing a limit takes effect immediately; increasing one takes effect after 24 hours.
Cap your total bet amount within a set period to avoid overspending.
Set your maximum loss amount for a given period in advance. You'll receive an automatic alert when you reach the limit.
Set a time limit for each gaming session. You'll get a reminder to take a break when your time is up.
Take a break from 1 to 30 days. Account access will not be available during this period.
Lock your account for anywhere between 6 months and 5 years. It can be reactivated once the period expires.
Review the indicators below to get a sense of the risk level of your gaming habits. This is a general guide, not a substitute for professional advice.
Problem gambling is a recognized mental health condition, and seeking professional help for it is a completely normal and courageous step. Khela VIP is always here to encourage you to get the support you need.
Reach out to our 24/7 live chat support and let us know you need responsible gaming assistance. Our trained team will help you with complete confidentiality.
Go to Account Settings to activate deposit limits, session limits, or self-exclusion. These measures take effect immediately and provide instant protection.
Talk openly with the people close to you. Reaching out for support is far more effective than facing it alone.
Seek help from a mental health professional or counselor. Problem gambling is a treatable condition, and with the right support, full recovery is absolutely possible.
Sometimes a family member realizes their loved one may be developing a problem with gambling — but doesn't know how to help. Khela VIP has guidance for family members as well.